Contact Us｜聯絡我們

若您對產品、訂單、配送、課程、批發代理或品牌合作有任何疑問，歡迎透過下方方式與我們聯繫。

如需查詢訂單或產品問題，請一併提供姓名、訂單編號、產品名稱或色號，以及相關照片，以便我們更快為您確認。

客服時間
週一至週五 10:00–18:00（台灣時間）
我們通常會於 1–3 個工作天內回覆；週末及國定假日收到的訊息，將於下一個工作日依序處理。

For enquiries regarding products, orders, shipping, courses, wholesale, distribution or brand collaborations, please contact us through one of the channels below.

For order or product enquiries, please include your name, order number, product name or shade number, and relevant photos where applicable. This will help us assist you more efficiently.

Customer Service Hours
Monday–Friday, 10:00–18:00 (Taiwan Time, GMT+8)
Our usual response time is within 1–3 business days. Messages received on weekends or public holidays will be handled from the next business day.